Privacy and Security Policy

1. Introduction and Definitions

1.1. This Privacy and Security Policy (hereinafter referred to as the "Policy") is established by Human Kapital İnsan Kaynakları ve Danışmanlık Hizmetleri Sanayi Ticaret Ltd. Şti. (hereinafter referred to as the "Company" or "Human Kapital") for the website www.birharf.com (hereinafter referred to as the "Site"). It governs the procedures and principles regarding the collection, storage, processing, and protection of personal data of real persons using the video and online training services provided through the Site, in compliance with Law No. 6698 on the Protection of Personal Data ("KVKK") and other relevant legislation.

1.2. The services provided through the Site are paid. This Policy regulates how personal data obtained automatically or manually during the use of the services will be processed, used, stored, and shared if necessary.

1.3. Matters not covered in this Policy are governed by relevant laws, regulations, and other agreements and policies published by the Company on www.birharf.com.

2. Data Controller and Contact Information

In accordance with KVKK, the Company acting as the data controller is as follows:

Title: Human Kapital İnsan Kaynakları ve Danışmanlık Hizmetleri Sanayi Ticaret Ltd. Şti.
Brand / Site: BirHarf – www.birharf.com
Address: Nisbetiye Mahallesi Gazi Güçnar Sokak No:4/2 Beşiktaş, İstanbul / Turkey
Phone: +90 (212) 853 63 32
Email: destek@birharf.com

Users may send any requests or inquiries regarding this Policy to the Company via the contact channels above.

3. Collection of Personal Data and Methods

3.1. The Company may request personal data from Users to provide services through the Site. These data may be obtained via membership, purchase, contact forms, surveys, cookies, social media accounts, or other automated data collection tools.

3.2. Collected personal data may include:

Name, surname
Email address
Phone number
Company information (if any)
Address details
Payment information (card data is not stored)
IP address, browser information
Training participation and success status

3.3. These data are collected for service provision, communication, marketing activities, and improving Site performance.

4. Purposes of Processing Personal Data

Personal data may be processed for the following purposes:

Execution of service provision and purchase processes
Membership procedures and ensuring customer satisfaction
Evaluation of user requests and providing information
Sending campaigns, promotions, and notifications if commercial communication consent is given
Fulfillment of legal obligations
Security, fraud prevention, and legal proceedings
Statistical analysis and improving user experience

5. Storage and Protection of Personal Data

5.1. Personal data is stored securely in compliance with KVKK and relevant legislation. Technical and administrative measures such as encryption, authorization limits, firewalls, and SSL are implemented.

5.2. Card information is not stored by the Company. Payment transactions are carried out via secure payment providers.

5.3. Payment information transmitted by mail order or similar methods is kept for a legally required period and destroyed afterward.

6. Transfer of Personal Data

Personal data is generally not shared with third parties, except in the following cases:

With explicit consent of the User
Legal obligations
Requests by official authorities
To protect the rights of the Company or User
Limited sharing with service providers and partners (e.g., hosting, payment infrastructure)

7. Legal Grounds

Personal data is processed under the legal grounds specified in Article 5/2 of KVKK:

As required by laws
Establishment or performance of a contract
Legitimate interest
Explicit consent (where necessary)

The Company processes data only for specified and proportionate purposes.

8. Use of IP Addresses

The Company may record IP addresses to detect system issues and identify users. This information may be used for general analysis and security purposes.

9. Cookie Usage

The Site uses cookies to improve user experience and remember preferences. Users may limit cookie usage through browser settings; however, this may restrict some features.

10. Campaign and Notification Messages

The Company sends campaign, promotional, and service notification content only if Users have consented. These preferences can be changed via the user panel or links in the messages.

11. Email Security

Sending credit card and other sensitive information via email is not secure. The Company is not responsible for security risks arising from such transmissions.

12. Exceptional Cases

The Company may share data outside this Policy in exceptional cases such as:

Legal and regulatory requirements
Requests from authorized institutions
Compliance with User Agreement obligations
Protection of the rights and safety of Users or third parties

13. Retention Period and Destruction

Personal data is retained as long as necessary for the processing purpose. After this period, data is deleted, destroyed, or anonymized in accordance with KVKK and relevant legislation.

14. User Rights

Users have the following rights under Article 11 of KVKK:

To learn whether personal data is processed
To request access and information
To request correction of inaccurate or incomplete data
To request deletion or destruction of data
To learn the third parties to whom data is transferred
To object to automated decision-making processes
To request compensation for damages caused by unlawful data processing

Requests can be sent to destek@birharf.com.

15. Policy Changes

The Company reserves the right to amend the Policy. The updated version becomes effective once published on the Site. Users are advised to review changes regularly.

16. Effectiveness and Acceptance

Every User accessing or registering on the Site declares that they have read, understood, and accepted all provisions of this Policy.

17. Contact

Company Title: Human Kapital İnsan Kaynakları ve Danışmanlık Hizmetleri Sanayi Ticaret Ltd. Şti.
Brand / Site: BirHarf – www.birharf.com
Address: Nisbetiye Mahallesi Gazi Güçnar Sokak No:4/2 Beşiktaş, İstanbul / Turkey
Phone: +90 (212) 853 63 32
Email: destek@birharf.com